Unknown error during login


Following error message is written to RiftCat folder/logs/clientLogs.txt:

Catastrophic failure (Exception from HRESULT: 0x8000FFFF (E_UNEXPECTED)) at at MS.Internal.TextFormatting.TextMetrics.FullTextLine.FormatLine(FullTextState fullText, Int32 cpFirst, Int32 lineLength, Int32 formatWidth, Int32 finiteFormatWidth, Int32 paragraphWidth, LineFlags lineFlags, FormattedTextSymbols collapsingSymbol)


This happens on some Windows 7 systems during font loading in certain conditions. 

Please install this update:


  • Avatar
    Johanes Joy

    Hello, I have downloaded the update from windows page, but upon installing, it always stuck on the window saying "Searching for updates on this computer..."


    Is there any sollution for this?

  • Avatar
    Sam Sarmento

    Nothing? No answer?

    I'm having the same issue...

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